12x24 Regency Grande Pergola

· Dimensions: 283” L x 144” W x 105.75” H (718.8 cm x 365.8 cm x 268.6 cm)

· Assembled Weight: 425 lbs (192.8 kg)

· Posts: 5” x 5”

· Shade Slats: 1.5” x 1.5”

· Tools Required: Cordless drill, rubber mallet/hammer, level, tape measure, step ladders (2), shovel, cement (for in-ground installation)

· Approx. Time Commitment: 2 people, 12-16 hours

· Number of Boxes: 11

• English Instructions
• French Instructions
• Costco Spanish Instructions
• Costco- 12 x 24 Grande

If mounting pergola onto an existing concrete patio or deck (Note: not intended be installed on top of patio stones or pavers):

· Bolt Down Bracket System

· Pressure-Treated Wood Posts (6) – 4x4x7’ (10.2 cm x 10.2 cm x 213.4 cm)

· Pressure-Treated Wood Boards (15) – 2x6x12’ (5 cm x 15 cm x 365 cm)

· Wood Shims (48) – ½” x 3 ½” x 12” (1.3 cm x 9 cm x 30.5 cm)

· Cement Screws, Countersunk Head (18) – ¼” x 2 ¾” (0.64 cm x 7 cm)

· Concrete Drill Bit (1) – 3/16” (0.48 cm), min. 3” long

If mounting pergola onto a deck with an accessible underside:

· Bolt Down Bracket System

· Pressure-Treated Wood Posts (6) – 4x4x7’ (10.2 cm x 10.2 cm x 213.4 cm)

· Pressure-Treated Wood Boards (15) – 2x6x12’ (5 cm x 15 cm x 365 cm)

· Wood Shims (48) – ½” x 3 ½” x 12” (1.3 cm x 9 cm x 30.5 cm)

· Bolts and Nuts, Countersunk Head (18) – ¼” (0.64 cm), length depends on blocking material

· Washers (18) – ¼” (0.64 cm)

· Wood Drill Bit (1) – ¼” (0.64 cm), min. 3” long

· Wood Blocks (6) – 2x10” (5.1 cm x 25 cm), to be secured between deck joists

If installing pergola in ground:

· Pressure-Treated Wood Posts (6) – 4x4x10’ (10.2 cm x 10.2 cm x 304.8 cm)

· Pressure-Treated Wood Boards (15) – 2x6x12’ (5 cm x 15 cm x 365 cm)

· Concrete Ready Mix (6)

All orders ship FREE across the Continental United States. 

How long does it take for an item to arrive after it’s been shipped?

Product purchases in North America from our website ship within 1-2 days from our warehouse in Columbus, Ohio, using trusted ground courier operators. No signatures are required for delivery.

All prices include shipping within the Continental United States and Canada (Shipping to Alaska, Hawaii and Puerto Rico is NOT included.)

Unfortunately, we cannot ship to a PO box.

What shipping carriers do you use?

Our products are shipped with either FedEx Ground or UPS. Some vendors may arrange for an LTL freight company to deliver your order. In most cases, products are delivered with FedEx or UPS.

Do you ship overseas?

For shipping outside the Continental United States and Canada we recommend contacting a freight forwarding company (i.e Shipito) to facilitate your order. We do not ship direct, internationally. Our customer service team is available at hello@wearevita.com to answer any questions.

How many boxes will my product arrive in?

The amount of boxes varies according to product. Please check ‘specifications’ on your products page for exact information.

Classic Vinyl products come with a 20-year limited warranty against material defects. Warranty is only valid on items purchased through Vita or authorized Vita retailers. Vita cannot guarantee products purchased secondhand or through a re-seller. Proof of purchase may be required.

Does my pergola require additional lumber for the assembly?

Yes, there are additional materials required for all our pergolas. Our pergolas require pressure treated lumber for the outside posts as well as (of some models) 2x6 pressure treated lumber for the main beams and rafters. Depending on your installation, you may also need our Bolt Down Brackets for a surface mount installation. Please use our websites search function to locate your specific pergola. 

Can I modify the footprint of my pergola?

Most of our pergolas can be modified to some degree. The traditional or beam and rafter style pergolas can easily be modified. This would require cutting the vinyl to size and adjusting the post placement. When modifying a pergola, be sure to account for this with your wood posts and 2x6’s. When cutting the vinyl sleeves, we recommend using a fine tooth saw blade. If you are modifying a louvered pergola, this technically can be done however, it can be complicated and time consuming. If you have additional questions regarding customizing, please call us at 800-282-9346

Do you make custom sizes for pergolas?

Unfortunately, no – but you can alter the size of the pergolas we do offer yourself to match the sizing you need.

Do you offer Pergola installation services?

We do not offer installation services. We recommend contacting a local fence and deck company in your area. The ideal installer would have experience working with vinyl products.

Do your louvers close completely on your pergolas?

No, the louvers do not completely close. They can be adjusted to a 45 degree angle each way and will provide about 90% shade coverage. There is always 4” in between the louver boards. The reason they do not fully close is to allow rain or snow to pass through freely and not pool on top of the pergola.

For a surface mount installation, do I need a Vita brand bolt down brackets?

We recommend using only a Vita Bolt Down Bracket. We have designed and tested these brackets for best performance with our pergolas. Off the shelf brackets from the hardware store are not recommended (The only exception to this is the Alcove Pergola, as it has a 6" x 6" post).

Can I mount my pergola (bolt down brackets) to patio stones or pavers?

No, we do not recommend installing onto patio pavers. Patio pavers are not secure enough and can cause movement in the pergola over time. Ideally  the bolt down brackets need to be mounted to a concrete slab patio or a wood deck. (see instruction guide for full details)

Can I add a solid roof to my pergola?

No, we recommend that no solid roof be added to any of our pergolas. A solid roof can add additional weight load due to rain/snow or possible wind uplift to the pergola.

How long does it take for an item to arrive after it’s been shipped?

Product purchases in North America from our website ship within 1-2 days from our warehouse in Columbus, Ohio, using trusted ground courier operators. No signatures are required for delivery. Generally, most items will arrive in 3-5 business days within Canada and the US.

All prices include shipping within the Continental United States and Canada (Shipping to Alaska, Hawaii and Puerto Rico is NOT included.).

Unfortunately, we cannot ship to APO addresses.

How many boxes will my product arrive in?

The amount of boxes varies according to product. Please check ‘specifications’ on your products page for exact information.

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